Excellence in Service
Think about lifetime service delivery to customers.
If you’re going to create a solution, you should be able to deliver it for the next 10 years. That’s the only way to generate ongoing cash flow.
Don’t ask one customer to pay $500,000 but ask 500,000 customers to pay $1.00. If all customers contribute on a regular basis, you will grow your business for sure. I almost went broke not following this advice.
Another biggest change I made was to hire people to do everything for me so that I have time to think. Starting up doesn’t always mean you have to do it all alone.
Team related learning by entrepreneur Walt Bayliss, owner of Universal Media Online